Non-Discrimination Notice

Lifeline Home Health LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Lifeline Home Health LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Lifeline Home Health LLC:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language assistance services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Section 1557 Coordinator at 614-526-1334 or info@lifelinehomehealthllc.com. These services are provided timely and free of charge.

If you believe that Lifeline Home Health LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator, Lifeline Home Health LLC
1756 Brice Rd, Reynoldsburg, OH 43068
Phone: 614-526-1334 · Fax: 614-526-1516 · Email: info@lifelinehomehealthllc.com

You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at www.hhs.gov/ocr/complaints/index.html.

This notice is available at our office and on our website at lifelinehomehealthllc.com.

Notice of Availability of Language Assistance

ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 614-526-1334 (TTY: 711) or speak to your care provider.